FAQs

General information

  • Requests on this portal are public. We suggest that you do not include confidential information such as birthdates or Social Security numbers.
  • Requesters’ information is not published on this portal; however, this information is public and may be released in response to a public records request.
  • Once you submit your request, you will receive email notifications regarding the status of your request. If you are not receiving the email notifications, check your spam/junk folder.

Anonymous Requests

If you submit a request without contact information, the portal will not allow you to receive updates for your request and you will not be able to log in to access documents. It will be your responsibility to check the portal for records that are posted publicly on the portal in response to your request. If the City needs clarification on your request in order to respond to your request and you provide no way to contact you, your request may be closed without a response.

Popular Resources

 

Records NOT maintained by the City of Redwood City